Data Productivity Cloud
Hub Billing: Customers intermittently unable to report on credit usage
Update - We are currently testing and rolling out a solution for this issue.
Sep 05, 2024 - 11:38 UTC
Identified - We are currently testing and rolling out a solution for this issue.
Sep 04, 2024 - 15:31 UTC
Update - We are continuing to investigate this issue.
Sep 04, 2024 - 09:04 UTC
Update - We are continuing to investigate this issue.
Sep 03, 2024 - 16:39 UTC
Investigating - Some customers may experience errors when trying to report on current or historical credit usage from the Hub
Sep 03, 2024 - 13:31 UTC
Uptime over the past 90 days. View historical uptime.
Hub Operational
90 days ago
100.0 % uptime
Today
Pipeline Observability Operational
90 days ago
99.99 % uptime
Today
US Region Operational
90 days ago
99.78 % uptime
Today
Agent Manager Operational
90 days ago
100.0 % uptime
Today
Agents Operational
90 days ago
100.0 % uptime
Today
Designer Operational
90 days ago
98.05 % uptime
Today
Scheduler Operational
90 days ago
100.0 % uptime
Today
Pipeline Execution Operational
90 days ago
100.0 % uptime
Today
Custom Connectors Operational
90 days ago
100.0 % uptime
Today
Data Loader Batch Pipelines Operational
90 days ago
100.0 % uptime
Today
Data Loader CDC Pipelines Operational
90 days ago
100.0 % uptime
Today
Data Loader Web Application Operational
90 days ago
100.0 % uptime
Today
EU Region Operational
90 days ago
99.75 % uptime
Today
Agent Manager Operational
90 days ago
100.0 % uptime
Today
Agents Operational
90 days ago
100.0 % uptime
Today
Designer Operational
90 days ago
98.06 % uptime
Today
Pipeline Execution Operational
90 days ago
100.0 % uptime
Today
Custom Connectors Operational
90 days ago
100.0 % uptime
Today
Data Loader Batch Pipelines Operational
90 days ago
100.0 % uptime
Today
Data Loader CDC Pipelines Operational
90 days ago
100.0 % uptime
Today
Data Loader Web Application Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 11, 2024

No incidents reported today.

Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

Unresolved incident: Hub Billing: Customers intermittently unable to report on credit usage.

Sep 4, 2024
Sep 3, 2024
Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

Aug 30, 2024
Matillion Website is down Service Unavailable
Resolved - This incident has been resolved.
Aug 30, 06:24 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 30, 06:22 UTC
Investigating - We are currently investigating this issue.
Aug 30, 06:14 UTC
Aug 29, 2024

No incidents reported.

Aug 28, 2024

No incidents reported.

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