Customers may be experiencing issues with multiple Matillion services due to a third party issue

Incident Report for Matillion Services

Resolved

The third party provider has resolved their issue. Matillion services are now accessible and this issue is resolved.
Posted Dec 22, 2021 - 16:30 UTC

Update

We are aware of issues preventing access to Matillion services. This appears to be due to a third party issue that they are actively working on. Scheduled pipelines within MDL are unaffected by this issue. We will continue to monitor and provide updates as soon as we have any further information.
Posted Dec 22, 2021 - 14:20 UTC

Update

We are aware of issues preventing access to Matillion services. This appears to be due to a third party issue that they are actively working on. Scheduled pipelines within MDL are unaffected by this issue. We will continue to monitor and provide updates as soon as we have any further information.
Posted Dec 22, 2021 - 14:09 UTC

Identified

We are aware of issues preventing access to Matillion services. This appears to be due to a third party issue that they are actively working on. Scheduled pipelines within MDL are unaffected by this issue. We will continue to monitor and provide updates as soon as we have any further information.
Posted Dec 22, 2021 - 14:01 UTC

Investigating

We are currently investigating issues with Matillion services being unavailable. This appears to be due to a third party issue and we will update as soon as we have any further information.
Posted Dec 22, 2021 - 12:56 UTC
This incident affected: Hub, EU Region (Data Loader Batch Pipelines), and US Region (Data Loader Batch Pipelines).