Customers may have experienced issues when attempting to login or signup

Incident Report for Matillion Services

Resolved

Customers may have experienced issues when logging in and signing up to the product. This was identified as an issue with one of our third party providers and this was resolved by 04:30 UTC.
Posted Aug 07, 2021 - 04:46 UTC

Update

We are continuing to investigate this issue.
Posted Aug 07, 2021 - 04:42 UTC

Investigating

Customers may have experienced issues when logging in and signing up to the product. This was identified as an issue with one of our third party providers and this was resolved by 04:30 UTC.
Posted Aug 07, 2021 - 03:23 UTC
This incident affected: EU Region (Data Loader Batch Pipelines) and US Region (Data Loader Batch Pipelines).