Severe third-party outage: Matillion service unavailable
Incident Report for Matillion Services
Resolved
Matillion has observed the platform returning to regular behaviour post-deployment of resolution by third parties.
Posted Oct 30, 2023 - 21:10 UTC
Monitoring
Third-party has deployed a fix for the identified issue, and Matillion is actively monitoring the platform.
Posted Oct 30, 2023 - 21:01 UTC
Update
Third-party has identified the issue and is working to mitigate the downstream impact.
Posted Oct 30, 2023 - 20:45 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 30, 2023 - 20:40 UTC
Investigating
Matillion service's are currently unavailable due to a severe third-party ongoing outage.
Posted Oct 30, 2023 - 20:34 UTC
This incident affected: Hub, Pipeline Observability, US Region (Agent Manager, Agents, Designer, Scheduler, Pipeline Execution, Custom Connectors, Data Loader Batch Pipelines, Data Loader CDC Pipelines, Data Loader Web Application), and EU Region (Agent Manager, Agents, Designer, Pipeline Execution, Custom Connectors, Data Loader Batch Pipelines, Data Loader CDC Pipelines, Data Loader Web Application).