Temporary Issue with GitHub Integration in AU Region

Incident Report for Matillion Services

Resolved

This incident has been resolved.
Posted May 07, 2026 - 21:22 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 07, 2026 - 21:21 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted May 07, 2026 - 19:05 UTC

Investigating

We're currently experiencing an issue affecting GitHub and Bitbucket integrations in our AU region. Users are unable to link repositories or create new projects at this time.

What's affected:
GitHub-backed repositories cannot be set up or linked
Bitbucket integrations are also impacted
Issue is specific to the AU region only

What we're doing:
Our team has identified the root cause and is actively working on a resolution. We'll provide updates as progress is made.

What you can do:
If you need immediate access to repository integrations, please consider using our other regional deployments temporarily.
We apologise for the inconvenience and appreciate your patience as we resolve this issue.
For questions or concerns, please contact our support team.
Posted May 07, 2026 - 19:05 UTC