Issue: New Maia users may be unable to access or activate trial spin-ups

Incident Report for Matillion Services

Resolved

This incident has been resolved.
Posted Jul 31, 2026 - 16:02 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 31, 2026 - 15:05 UTC

Identified

Our team has identified the root cause and is actively working on a fix.
Posted Jul 31, 2026 - 14:34 UTC

Investigating

We are currently investigating this issue.
Posted Jul 31, 2026 - 14:33 UTC