Degraded Service: US Data Loader intermittent pipeline failures

Incident Report for Matillion Services

Resolved

Scheduled pipelines in the US region have now fully recovered and this issue is now resolved.

Posted Sep 09, 2022 - 18:25 UTC

Monitoring

We have observed scheduled pipelines within the US region now recovering. We will continue to monitor the situation to ensure no additional issues arise.
Once again, we are extremely appreciative of your patience and understanding.

Posted Sep 09, 2022 - 17:57 UTC

Identified

US customers may be experiencing intermittent failures with scheduled pipelines due to a third party issue.

Posted Sep 09, 2022 - 16:18 UTC

This incident affected: US Region (Data Loader Batch Pipelines).