Investigating Issues with Maia

Incident Report for Matillion Services

Resolved

This incident has been resolved.
Posted Oct 13, 2025 - 13:32 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 13, 2025 - 13:05 UTC

Investigating

We are currently investigating reports of our AI service, Maia, being unavailable in the EU region. Users may experience errors, timeouts, or no response when attempting to use Maia features.
Posted Oct 13, 2025 - 08:03 UTC
This incident affected: EU Region (Designer).
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